Agile learning in construction

Learning in the moment, learning to incrementally drive behavior change, learning for outcomes, learning anytime & anywhere – these are the common traits which can be collectively called as Agile learning.
Agile mindset, methods and tools has gained rapid adoption in last five years and is now a de-facto method for software product development.
Agile is also gaining traction as an approach to enable new ways of working for business functions like Banking services,  HR, legal, procurement etc. It is a classic example of how leading  practices (i.e. agile) from one domain is adopted in other domains and industries.

A good way to understand is through the story of how a construction company in Australia partnered with a design agency to recreate the complete learning experience adopting agile mindset principles.

Case in point

Safety in construction industry is serious business. Probuild a major construction provider and had to deliver regular trainings on different safety matters like traffic management, temporary structures, responding to incident etc.

For years they have been focused on delivering mix of face to face and digital learning modes. However, the feedback was the training was dull, theoretical and not adding value to improve safety.
They decided to create a more enriching and engaging training program which delivered content in everyday language, providing practical use and that moved beyond repeating policy statements. Using video as a key medium, they created micro learnable new and diverse content which a trainee was can  go through 5-10 minutes on certain identified days when they signed into the site for work.

Using the agile and adaptive learning methods, Probuild dramatically increased their training attendance and completion rate, which currently sits at 80%, in contrast to the 20% they previously had in some states.

Key takeaways

Key takeaways for other business

  1. Design for use– Ways to make learning closer to the point of use
  2. Leverage video – Ways to creatively use videos to make trainings more engaging.
  3. Design for low attention economy – Review and redesign to cater to learners accustomed to ‘social media’ effect of constant swiping screens and changing topics

ResonVate Thought
Construction company makes cursory safety trainings more interesting, consumable and effective.

I would like to ResonVate
with ideas on people in the forefront
which can be applied in change people behaviour
in areas like Healthcare, Hospitality