service design

Plymouth, UK – From Naval Stronghold to Marine Tech Vanguard

When Ella, a young marine engineer from Devon, joined a naval logistics unit in Plymouth two decades ago, the waterfront hummed with tradition but lacked modern energy. Behind the imposing walls of Her Majesty Naval Base (HMNB)Devonport—the largest naval base in Western Europe—was a city still anchored to its past.…
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All-in-one carwash innovation: PayWashGo

James, a busy executive, found himself constantly struggling to maintain his car's cleanliness due to his hectic schedule. Frustrated by the time-consuming and inconvenient car wash experiences, he longed for a solution that would ensure his car was regularly cleaned without adding more hassle to his busy life. One day,…
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Spinning Innovation: Maori Poi’s Modern Resurgence

In the outskirts of Auckland, New Zealand, where rolling hills met the vast ocean, resided an elderly woman named Margaret. Her days at the tranquil retirement community were pleasant, but she longed for a deeper connection to her roots and the rich Maori heritage that had shaped her identity. Little…
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Silver diet from Gentle Foods

Food is the last thing on your mind after you go through Chemotherapy or any other major surgery. However, food is integral for recovery especially you are a senior (65+ yrs +). There are not many professionally delivered services to address this problem. My Gentle Foods is a Singapore-based organization…
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Jaga-Me catering to the Silver economy

Are you wondering is silver economy about the silver jewellery and gifts? Not really. It is a term used to indicate the potential for businesses to address the growing market of 65+ olds across the world. Though there are several be-spoke services provided to this customer segment, making it seamless,…
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Aboriginal arts in cancer centre

Have you ever considered the role of art in cancer care, and how it can benefit patients and their families? In recent years, cancer centers have increasingly integrated the arts into their treatment and support programs, recognizing the potential for art to provide emotional and psychological support to those undergoing…
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Puppy Bus Daycare

Having someone look after your dogs or other pets while you have been at work or busy, has gone on for a long time, however in the US and other countries an idea known as Doggy School Daycare has started to pick-up interest. The idea behind the system is that…
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Smart use of fall detection technology in aged care

Not everyone is same. Customer segmentation as a concept doesn't go away when you age. Elders too have preferences and there is a market to service their diverse needs. Aged care homes have been experimenting with different concepts for making aged cares safe, engaging and comforting. Tigerplace is a industry…
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