Innovate to suit user habits

There are many challenges in our day to day life. Most of them can be solved by bringing a little change in human behavior and habits. But human behaviors and habits are not easy to change. Though there are several approaches and techniques to people change management, there are several

Carma project: Toyota’s nudge for product recall

Traditionally, project recall in automobile, healthcare, food or other industry has been done as a massive public relations exercise supported by the company’s sales, distribution and service partners. The outcomes from the traditional route has not always been very encouraging. Toyota, the largest car manufacturer started to think about it

Tackling the challenge on truck drivers retention

The digital world has made the possibility of having everything delivered at your door step. This, however has created new set of challenges to companies which move the goods across the world. Yes, the logistics providers irrespective of scale are faced with enormous challenge of keeping up with the ever

Citizen Utility Boards inspired by university model

In several countries today, utilities (electricity, gas,water, telco) are still government controlled or either managed as a  monopoly or duopoly. Customers in such cases are always at the receiving end as they don’t have any forums to present their views. Most of the customer forums set up by government are

Sherlock inspired studies and innovation

Sherlock Holmes was a fictional detective created by Scottish author and physician Sir Arthur Conan Doyle. A brilliant London-based “consulting detective”, Holmes is famous for his astute logical reasoning, his ability to take almost any disguise, and his forensic science skills to solve difficult cases. Holmes, who first appeared in

Taking cultural competency seriously

One of the most discussed topics in the workplace in this globalized world is diversity. While diversity had many facets- gender, ethnicity, nationality etc, the one area that is usually understated is the appreciation of different cultures. Today,  most of the  large organizations either locally or globally are being made

Brazil’s Sport Club Recife innovates organ donation

Brazil’s Sport Club Recife is known for having some of the most passionate fans in Brazil . They are passionate about life too. Even after death. 51,000 Recife fans have signed up to donate their organs after they die (more than the stadium capacity). The club has mobilised their passionate

Trial by ordeal as an effective system for guilt

Trial by Ordeal is a judicial practice by which the guilt or innocence of the accused is determined by subjecting them to a painful task. If either the task is completed without injury, or the injuries sustained are healed quickly, the accused is considered innocent. In medieval Europe, like trial

M-Changa : Mobile innovation for social commerce

Africa has always been in forefront when it comes to innovating using mobile services.M-Pesa, the mobile money transfer service started launched few years ago was a such great success story that several innovations have been built levering M-Pesa platform. One such interesting service is M-Changa which uses the mobile technologies