Every healthcare system in the world has spent decades optimising the same thing: the moment a patient is actually in front of a doctor. So it's worth sitting with what happened to one elderly woman in Sweden, because it quietly overturns that assumption. She fell at home, was taken to hospital, treated successfully, and discharged a few days later. On paper, it looked like another successful case. But a few weeks later, she was back, not because the surgery had failed, but because she couldn't manage at home. She missed her rehabilitation appointments, her medication wasn't coordinated . . .
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