Sam knows the next stage of production depends on his work. If his equipment is unavailable, another colleague’s plans can unravel. Before a demanding processing season, he needs clarity about what he will deliver, what support he needs and who is relying on him.
In many organisations, that conversation would centre on a manager allocating tasks. At California tomato processor Morning Star, the organising question is different: what commitments will colleagues make to one another so that the work gets done?
The company calls its approach Mission Focused Self-Management. Its central coordination tool is the
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