Inspiration

When Emergency Assistance Is Already Nearby

Khushi was running a school cross-country race when everything suddenly changed. 11-year-old Khushi Shah collapsed into cardiac arrest at Jordan Springs Public School in western Sydney. Her teachers immediately started CPR and called Triple Zero. What happened next shows how technology can make an emergency response network much bigger than…
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The Hospital That Asks Whether You Need a Hospital

Maya had packed for a hospital stay. She had arranged for someone to look after her home, placed a few essentials in a small bag and prepared herself for the disruption of being admitted. Her condition required hospital-level care, so the next step appeared obvious: allocate a bed, assemble the…
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When Salmon Farming Learned to See Beneath the Surface

Henrik Trengereid had a problem no dashboard could solve. As project manager rolling out Mowi's sensing and analysis platform across sites on the Norwegian coast, he was helping farmers understand an operation whose most important activity happens where no one can see it. Thousands of salmon swim inside a single…
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Operations behind one sentence

A mother in Chengdu had typed one sentence into her phone: "My dad fell at home. I need help now, and a loan to cover the bills." In most companies, a request like that opens a maze, a call centre, a form, a separate app for the loan, a separate…
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Mining operations without boundaries

At first, Kirsten Sheehan found it strange. She'd walk into a control room in the middle of Perth, sit down in front of a wall of screens, and start her shift. The mine she was operating was hundreds of kilometres away, on the other side of Western Australia. No dust.…
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The Blade That Didn’t Break

At 3:12 a.m., an amber light appeared on Lena’s screen. Lena is a Wind Tech Engineer monitoring Windmill turbines in the North Sea. One of the blades was showing an unusual pattern in its condition-monitoring data. It wasn’t a failure, but it was different from what the system expected to…
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When Sweden realised the hospital wasn’t the problem

Every healthcare system in the world has spent decades optimising the same thing: the moment a patient is actually in front of a doctor. So it's worth sitting with what happened to one elderly woman in Sweden, because it quietly overturns that assumption. She fell at home, was taken to…
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